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eCommerce Solutions

High-performing eCommerce websites designed to convert visitors and grow your business

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Why eCommerce Website Design Matters

Creating custom experiences is key to winning customers' hearts – and seizing market share. When the right products, design, features, and branding come together, users have more excuses to stick around – and more reasons to buy.

We've been designing high-performing websites for over 15 years, and eCommerce sites are at the core of our expertise. We're focused on creating strategic, compelling designs that deliver unique experiences, driving purchases and bringing users back again and again.

eCommerce website design

What's Important in eCommerce Website Design

To sell products, you need to sell your users on your brand. Leading users to purchase means taking a closer look at who they are, what keeps them interested, and why they convert.

Audience Insights

People have tons of options on where to spend their money. By educating, solving problems, and meeting user objections, you make your business the best option.

Experience-Driven Design

In today's eCommerce landscape, user experience is everything. With customers becoming more discriminating, a compelling user experience is a powerful differentiator.

Purchasing Convenience

Complex and confusing experiences leave sales on the table. If users can't get from product page to checkout in just a few clicks, they'll start looking elsewhere.

eCommerce design elements

Our eCommerce Website Design Process

Polished and tested for nearly two decades, our process incorporates extensive user research, strategic insight, and experience-driven design to create websites that engage users and deliver business results.

1

Discovery + User Research

We start every eCommerce design project by conducting stakeholder interviews, and combing through data and industry trends, to get a clearer picture of your business.

Understanding your audience is just as important as knowing your business – our team zeroes in on your audience's problems, needs, and motivations.

Key Activities:

  • Stakeholder interviews
  • Market and industry research
  • Audience behavior analysis
  • Competitive benchmarking
2

Strategy

It takes a team to build a strategy. Once our research is completed, an experienced website strategist pulls together experts from multiple disciplines to gather insights and set strategic direction.

We present our findings and recommendations to your team, and lay out the next steps for designing your eCommerce website.

Outcomes:

  • Clear strategic direction
  • Identified opportunities
  • Actionable recommendations
  • Project roadmap
3

Planning

Our UX team takes learnings from our strategy to create a sitemap, which is a blueprint for the site's structure and hierarchy.

With the structure in place, the UX team creates wireframes that show page layout and interactions, ensuring that every scroll and click turns into a positive and cohesive experience.

Deliverables:

  • Detailed sitemap
  • Technical specifications
  • Interactive wireframes
  • User flow diagrams
4

Design

Design is where the experience truly takes shape. Starting with an exploratory session, we work collaboratively with your team to define the website's visual style.

Working from the wireframes, a designer brings our strategic concepts to life by crafting full-color mockups of key site pages for desktop, mobile, and tablet.

Design Elements:

  • Visual style exploration
  • High-fidelity mockups
  • Responsive designs
  • Interactive prototypes
5

eCommerce Website Development

If we're developing your eCommerce site, this is when our team turns form into functionality, breathing life into our designs and adding the features that ensure optimal performance.

If you have your own development team ready to execute, we hand off spec docs and visual guides to streamline the dev process.

Development Focus:

  • Front-end implementation
  • Back-end integration
  • eCommerce functionality
  • Performance optimization
6

Testing + Launch

As part of development, we provide QA and testing to ensure your eCommerce website is fully functional. Running tests on over 100 checkpoints lets us check your site's performance, reliability, and security.

Once all benchmarks are met, we're ready to launch your new eCommerce platform to the world.

Testing Areas:

  • Functional testing
  • Performance testing
  • Security audits
  • User acceptance testing

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Ready to Transform Your eCommerce Presence?

Let's create an eCommerce experience that converts visitors into loyal customers.

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